The Animal Emporium

Bryce Pet Peeves of the Week

"Never trust a person who has at least one known defect (eg, drinking, smoking, swearing). "
– Bryce's Law

INTRODUCTION

On 01 August last year, my "Management Visions" (MV) broadcast was released on the Internet. MV is a free Internet broadcast (also known as "podcast") that is updated every week (Mondays) and is available in MP3, WMA, and file formats RealPlayer (RealPlayer is accompanied by graphics). During the broadcast, we discuss issues the Management of Information Resources IRM), review upcoming events of interest and review the emails from listeners. I also describe my "Pet peeve of the Week", which represents the irritants I have at this time. This has become a popular part of the series and, as such, I am including in this document for those who missed the broadcast. With luck, you will be able to relate to some of these hobbies. They are meant to provide some insight humorously on current issues of interest. I hope you enjoy them. Note that these are my own views and not necessarily represent the views of my company or any another group.

August 8, 2005 – COMMERCIAL BOUNTY

My "Pet peeve of the week" is a recent commercial Bounty I heard on the radio while driving to work the other day. Now, like many of you know, Procter & Gamble's Bounty "Faster padding Selector-High" paper towels, which I have no problem as such. Bounty we use in our home. However, the announcement of the new radio described it as "a new point padding Blue resulting in a high-resolution brightness. " "Frankly, when I heard this I laughed. People in cars to me that I thought had lost his mind. "resolution, high-gloss"? guess it seems funny to me to see something as mundane as towels paper go "high tech. Ah, gotta love Madison Avenue guess.

August 15, 2005 – MICROSOFT WINDOWS

My Pet peeve of the Week "is the operating system Microsoft Windoze. Recently I bought two computers for the office, one a laptop and desktop of another, both equipped with
the latest version of Windows XP. I had to migrate a large amount of data on both machines that suddenly, there should be a big deal. It was. Now I do not consider myself a technical guru by any stretch of the imagination, but I like to consider myself a "power user" who knows his way around of a computer.

I installed a lot of operating systems in recent years, both beta and production. Now many of you know me as a defender of the old IBM OS / 2 Warp operating system that still consider the best performance 32-bit in the block. However, my background of being able to crash an operating system Windows remains intact, having no end of trouble and found a very frustrating experience. I think I've been spoiled by OS / 2 desktop object oriented System Object Model and preemptive multitasking. I'm still at a loss as to why he left IBM.

But in my mind, I can not imagine why anyone would bother to waste time inventing computer viruses and worms when you have something like Windoze there. All that happens is uninterrupted cash Microsoft's flow. And no, Virginia, there is no monopoly there you go?

August 22, 2005 – Software Testing

My Pet peeve of the week "testing software. As I mentioned in my essay, is not a simple" bottom up "way to test and deploy the systems. However, I am concerned about the way software vendors are testing their products these days, anyway. The industry has fallen into the bad habit of let customers try the products. For example, it is not uncommon because people are "beta" versions of software products, play with it, and inform the manufacturer on problems encountered with it. In addition, major software product releases are being sent to the manufacturers know
complete and the products are "buggy." To pacify customers, offering free upgrades to the forthcoming publication (which actually represents the final version).

This approach to test Software is offensive to me.

Software products used to beta test for sellers, but I have the time or inclination to do the job of the manufacturer for them anymore. In addition, no longer go out and buy the latest version of any software product, "I have burned too many times by the sellers. As far as I'm concerned, software vendors really need to clean up its act when it comes to the test. If you really want to test their products for them,
we know where we should send the bill.

August 29, 2005 – micromanagement

My "Pet peeve of the Week It's something a little different: the micro-management. There is a general trend in the workplace for managers today to try to control "everything", that nothing happens without director's personal stamp of approval. I've also seen this phenomenon occurs in the non-profit organizations, companies everything from equipment to associations owners, garden clubs, minor league, and yes, even Masonic Lodges.

Micromanagement is a management style theory X, which means the organization is primarily influenced by a dictator. Now, in some situations, I can understand the need for this. But for the workplace general, and our volunteer organizations, I am at a loss as to why people are doing this. One byproduct of micromanagement disgusting is that people become complacent and just do what they are told and nothing else. They turn into robots with little loyalty to the institutions working.

Having played football field years ago, I learned a lot about the concept of teamwork. In any team type of environment that has multiple players, but only a coach who is responsible for the game plan. However, trying to control the actions of each player on the field is not only feasible, it may be counterproductive. I've always found it more effective in enabling people to make decisions and hold them accountable for their actions. People do not seek the responsibility and make the effort only minimum if they are given some freedom. I always liked the comment from Ronald Reagan in his management style when he said: "Surround yourself with the best you can find, delegate authority, and do not interfere as long as the policy we have decided is to be carried out. "

In other words, ease up in micro-management, empower people, make sense, but do not say how to do everything possible to meticulous detail.

Bottom line: Do more management and less supervision.

September 5, 2005 – University Program

My "Pet peeve of the Week" are programs University who profess to offer a curriculum of systems, but in reality nothing more than concentrate on software development. I am often asked to give an overview of "pride" in universities, normally the MBA level, and I am horrified by how schools superficially gloss over the fundamentals of systems really work. Normally, the curriculum offers an introductory course in systems, but little else. By contrast, tend to focus on programming languages, networks, and computer trends. No wonder that when I start talking about "pride" with the concepts of manufacturing engineering /, students look at me in astonishment. Terms such as "Product of structure," "Blueprinting", "BOM", MRP, Production and Control are concepts foreign to most students of systems. Consequently, our universities are spewing more people than we really need software. Many treatment of customers who are looking for students who can grasp business concepts, known to the users of the interview, know basic math to develop proposals understand the workflow and work measurement, and write effectively. Frankly, people are screaming for more systems in opposition to candidates for software beaten out by the universities.

September 12, 2005 – The death of Courtesy

My "Pet peeve of the week" is the death of civility. The other day we had a new driver FedEx make a delivery at our office in Palm Harbor. Since he became the front door, opened it and she went to him. He had a grin on his face like it was a bad day. I opened the door, greeted him warmly, shook his hand and asked how was his day. As I signed for delivery, the driver looked at me strangely. I asked if there was a problem. He said: No, it was just that I was the first person that day to be friendly with him and really ask how he was. He said that most companies that visit is pretty much taken for granted and treated roughly.

I asked if he thought this was something unique to you as an individual. He said: No, the other drivers often talk about the insensitivity of their customers. Come to think of it, I have seen evidence of this somewhere else. For example, when I go to a restaurant, the waiters and waitresses have been surprised when child and ask them about their day. Many times I look like I might have some ulterior motive. But once you get past this, to me, and heated we have a good working relationship.

This made me stop and think about the workplace today's businesses. Have we become so numb and tired and do not take account the interpersonal relationships of our employees, our customers and our suppliers? Have we become so selfish and distant that it does not matter how we treat others?

You know, I learned long ago that heckova can take a lot more flies with honey than with vinegar can be. A little courtesy and entertainment can go a long way with people. For example, I learned the virtues of a firm handshake for some time. Do not just give them some grip hands without consistency and look through the person. I look them straight in the eye, shake his hand and tell them how I am glad to see them. Something as simple as a handshake honest hands can do miracles.

We must remember that do not conduct our business with inanimate objects, but rather human beings. Sharpening our people skills are incredibly important to achieve anything worthwhile in life. Simple common courtesy is a big part of it. Try it. Next Once FedEx or UPS driver is
your door or a waitress to his table, gaze at them, they are greeted with a smile and ask how they are doing, hell, they often even a handshake. You will be pleasantly surprised with the service they receive in return. I will say this, we have no problems with shipments or delivery in our office. Like yours?

September 19, 2005 – COMPUTER PRESS

My "pet peeve of the week" is the press. No, not the mainstream media is so distorted as can be, but rather, the computer trade press. Years ago we could count numerous publications Print an impartial view of the industry. Publications such as "Infosystems", "Datamation", "Computer Decisions," and the Analyzer, electronic data processing "were able to provide balanced information while generating enough advertising dollars to sustain
themselves. But something happened along the way in the 1990s with the spread of the PC in the workplace. Suddenly, new interests and loyalties are formed and in the press, basically sold his soul to the upstart vendors now command the market. This resulted in reporting tired and, unfortunately, credibility of the various publications have declined. So much so that the circulation of the publications are at their lowest. Even "InfoWorld" and "Computerworld" are mere shadows of themselves.

What is missing is a bit of integrity in the specialized press. Instead of trying to invent the next fashion, what about some honest reports of what actually happens in this industry, both good and evil. I have news for you, not everything is as peaches and cream in this industry, regardless of what tells the press.

September 26, 2005 – SOLUTIONS

My "Pet peeve of the week" is the word "solution" as was used in the field of IT for the past ten years. I tried to look up "solution" in both Webster's and The New Dictionary Heritage and, of course, I could not find it. As
we all know, has come to mean finding a way around a technical problem. This does not mean its a correction to a problem, but rather a way of addressing a problem. But make no mistake about it, "solutions" ultimately represent errors or bugs in the system and we will refer to them as such. I'm surprised by programmers when they proclaim proudly that they have found a solution "rather than admit you have a problem and do not know how to fix it.

An IT department should avoid the term "solution" because it tends to irritate the end user and causes to lose faith in the ability of development staff to resolve their problems. A mistake is a mistake, no matter what you call me, do not try to hide it, fix it.

As an aside, I finally found a "solution" is defined in a dictionary, the Redneck Dictionary. Its often used to determine the location of employees. By eg "hey y'all solution here?"

I do not know, I guess I'm getting tired of the sloppy language in this business.

October 3, 2005 - MICROSOFT

My "Pet peeve of the week" is Microsoft, who are referred to as the Howard Johnson Computer Company (with apologies to HJ). The so called because they offer products that are not state of the art, but they are not worse either, just mediocre very predictable.

Recently, I read that Microsoft announced Windows Workflow Foundation (WWF or – which sounds remarkably like the World Wrestling Federation). However, the WWF is a Windows technology that will enable developers to assemble applications from MS Office and the house developed software streaming applications work. Also in this case is another example of "bottom up" design of the system. Instead of first determining the requirements and architecture design overall system are proposing ways to meet the bottom-up programs. Vintage Microsoft. Frankly, I think we should stick to wrestling.

October 10, 2005 – CORPORATE DRESS CODE

My "Pet peeve of the Week" is corporate dress codes. Already in the 1970s was generally expected that a man wearing a suit and tie to work and well-dressed woman. During the 1980s the code was relaxed and would "undress" days on Fridays. Suits and ties for 1990 had been replaced by golf shirts and pants. But now, in 2005, we see T-shirts, jeans and shorts in the workplace.

Ben Stein recently wrote an interesting article in The New York Times complaining about the slovenly appearance of America Corporate I have to agree. I think we've gone too far. Dress codes have an impact on the corporate culture of any company. If we dress sharp, we tend Smart thinking. If sloppy dress, we tend to be lazy in our work habits. Show me a workplace without a dress code and I'll show you an pen that produces questionable results. I know we like to promote
rugged individualism in this country, but there is nothing wrong with a bit of consistency and team work either.

When we started our company in the early 1970s, our dress code was "business casual", except when we knew customers came to the office where we were expected then to arrange and dress professionally. Over time, abandoning business casual and charged at least a shirt and tie for men and proper attire for women. This had a positive effect on everything in our IT staff. What I found interesting, even while we, as a small business were learning to "dress", U.S. companies began to "undress."

Ben Stein was right to criticize corporate dress codes today. After all, who would you rather do business with someone who looks like a bum or someone dressed for success and has its act together? I think the answer is pretty obvious.

October 17, 2005 – Cell Phones

My "Pet peeve of the week" is the phone phones. It will be recalled, cell phones became popular with physicians and other members of the medical community, who rightly saw it as a link vital to their patients and themselves. Then came the business people who need mobility to talk to your office and clients. This included real estate agents, vendors and staff service. But then he fell into the hands of housewives and children under the clever ruse that was a good way to get in touch with our loved ones in the event of an emergency. And that's when all hell broke loose. Now, it seems that everyone has one, not only in the hips or in their ears, but in their cars, on motorcycles. I even seen children speak for them while skateboarding, biking, and yes, even tricycles. Its now more than an annoying habit that a tool work or status symbol.

What I find amusing is how it has affected our social skills. Its now common to find people walking alone in a street or in a store, apparently talking to themselves. Maybe they are and the cell phone is just a gimmick. But what bothers me more than anything is how people jabber away on the phone while in transit. Now you know darn well not everyone has something vital to communicate all the time. It is now common to see 16 years old girls talk to their boyfriends and make plans for the weekend, mothers talked to their friends, the kids talk to their buds, and so on. We are doing everything not pay attention to the road. Have we become so bored with his life and that we find it necessary to talk to someone to kill time while in traffic? I guess yes.

In 1967, James Coburn starred in a movie called "The President of analysts," has become a classic of worship. If you have not seen the photo, Coburn discovers a plot by the phone company to implement a chip in his head all over the world, whereby everyone can send and receive phone calls (I love to see how they would handle the faxes). However, the film is very prophetic in terms of where cell phones are heading. I'm just concerned about the social implications.

Please make a small favor, however, if it is absolutely necessary to talk with someone on the phone while driving, please pull to the side of the street and talk to the person as a rational human being. And yes, I am very supportive of legislation regulating the use of cell phones.

October 24, 2005 – bloatware

My "pet peeve of the week" is "bloatware." Ever notice when a new computer how fast you run, however, over time starts to slow to a crawl. This is primarily attributed to
so-called "bloatware" in the industry. For years, developers were very careful in how he wrote the software. The code was very tight and there was concern about the efficient use of resources of the machine. But as disk space, memory and processor capabilities grew, developers became less and less concerned with the efficiency of the machine. Remember a few years ago had the opportunity to install OS IBM / 2 operating system on a PC with 50 MB of disk space, and had a great time with plenty of room to spare on the hard disk. But times have changed, improvements in the hardware and the Internet have seen to that. But programming is increasingly neglected and most neglected. If you tried to install a word processor or a graphics package lately know what I mean.

I can not help feeling this is all a grand scheme to build-in obsolescence in our computers. Slowdown software acquisition additional hardware. Understanding this, a team is considered an antique when he turns three years old. The most likely hold onto our computers for more time if we did not have much bloatware running on them. But I suppose it would be good for the economy.

October 31, 2005 – guestimate

My "Pet peeve of the week" is the word "guestimate". I have been involved in the field of MRI for a long time and I always hear how people try to invent new words in an attempt to appear cute and smart. A word like "guestimate" that tries to imply that the realization of a estimate is just a guess, which I have to take a big DUH. Estimate is essentially an effort to project the future. Like all projections, the facts more and the information available, the better the estimate, but rarely is always perfect. There is a natural human tendency to avoid making estimates because the estimates are expressions of commitments, and people tend to move away from the commitment and accountability, especially when they are not sure of the facts. Look, let it be simple, a calculation is an estimate and a guess is a guess, we will not create any third-grade word more like "guestimate".

Another word that bothers me is "repeat" and you hear everywhere these days. Think about it, what does it mean? Iterate The word refers to the repetition of something. So What do we mean when we say repeat? An infinite loop? The language in the IT industry is careless enough without us having to add new words to our vocabulary. But I am reiterating guestimate.

November 7, 2005 – COMPLICATIONS

My "Pet peeve of the week" is entitled "Why make things more complicated than they really are?" Over the past 30 years I have been fortunate to travel the world, visit with
many corporate clients, and rub shoulders with the gurus in the field. One thing I always found fascinating is how the technology industry tends to make things more complicated than they really are. For example, the construction of systems and software is not really as complicated as it seems. Systems consist of processes business, procedures and programs. We also have tickets for the collection of data, products for the transmission of information to store data files, records and data elements. Period. It has always been and always will be. But the IT industry seems to reinvent itself every five years or less. Now I want to talk about applications, agile programming, data mining, SOA, business rules, metadata, and things that go bump in the night. The only reason I can give to change vocabulary so often is that you must sell a lot of books and magazines. Either that or use it to make themselves look smarter than they really are. The sad part is that this new vernacular is creeping into college studies and then we have to go through the interrogation of several years with children. Do not know, as older, I think the best thing in life are the simple things. I guess I'm surprised more people do not question the unnecessary complexity.

November 14, 2005 – Snowbirds

My "Pet peeve of the week" is titled "Snowbirds." November marks the beginning of migration Finch snow. This is where the Northerners, especially retirees, are beginning to make his annual trip to Florida here. Sure, their money is good for our economy, but we have to deal with some drivers of God, terrible. There are New Yorkers who believe that SUV's own road, the people of Ontario who believe that they are always driving in a school zone, and Midwest that are simply lost. Sure would be nice if we had a level of national leadership. It make it much easier and heckova safe here for us all if we did.

November 21, 2005 – SMOKING

My "Pet peeve of the Week Great American Smokeout is sponsored by the American Cancer Society on Thursday, 17 November. As many of you know I enjoy a good cigar. Never acquired taste for cigarettes, but definitely enjoy a good cigar when I leave my business. Do not bother anyone with it. It's just something I do in my spare time. Yes, I am aware the dangers of smoking, as I am sure that all smokers are. And, no, I do not consider myself an advocate of smoking. Having said all that, let me say to all the anti-smoking out there: Do you want Please get off your back! Being a smoker does not mean that we are demons or some misguided fools, but we're sure to get characterized in this way. The Anti-Smokers are becoming harder to find a place for us to enjoy our pleasure, everything from aircraft and airports, restaurants and bars workplace, including vehicles. Here are our homes that will definitely draw a line and say to meddle in their affairs. I will continue enjoying my cigarette, I can take regardless of intimidation from anti-smoking lobby. I do not think they realize that as they become more uncomfortable in his campaign hardens my decision to enjoy a good smoke.

I also remember one of the most memorable of my Laws Bryce says: "Never trust a person who has at least one known defect (eg, drinking, smoking, swearing). "I've always found that such a lily white person always has a dark side or something they are trying to hide. As for me, I will continue to enjoy my cigar and keep my vices aboveboard.

November 28 2005 – micromanagement

My "pet peeve of the week" is the "micro". Today we live in a world where managers Theory X to give details of any task that is commonly known as the "micro." Employees are told what to do and when, without no interest in participation. This approach is basically telling the worker: "Look, you're not smart enough to do well, so I'll tell you how. "Accordingly, the micro tends to irritate and alienate people. More recently, I've noticed this same phenomenon occurring in voluntary organizations, non-profit, such as homeowners associations, clubs, school organizations, sports associations, and even church groups. The people who run these groups may have the best intentions, but rarely know how to manage effectively. Unfortunately, some people involved with these organizations to satisfy a power trip who are minors. They have little regard for the organization and adherence to policies and standards. Instead, try to micromanage everything. People, especially volunteers, have a natural aversion to micromanagement and quickly lose interest in their work.

Instead, I recommend an approach to delegate responsibilities and hold people accountable for their actions. I refer to this as managing the "bottom up "as opposed to
"From top to bottom." By treating employees as responsible adults, we tend to accept responsibility and do a task until its successful conclusion. As President Ronald Reagan said: "Surround yourself with the best you can find, delegate authority, and do not interfere as long as the policy is being decided out. "

Basically, Reagan said: "micromanagement, train your staff and out of the way. "

December 5, 2005 – Reruns

My "pet peeve of the week" is "Replay." Last week it was announced that the Rolling Stones were to perform the half-hour program for the 40th Super Bowl next February in Detroit. I found this ad a bit funny in that Paul McCartney of the Beatles provided the half time entertainment at the last Super Bowl. Not that I have nothing against these rockers as I have been a big fan of the Beatles and Stones for the past 40 years, I wonder where the new talent or if there really is some talent to replace the music of my generation. We hear a lot about Rap, Hip-Hop, and country, but are the musicians that truly defines this generation? Frankly, we do not there. Oh, I'm not suggesting that the talent does not exist, because I think it does, but is strictly controlled by the sellers engineer each note being recorded today.

In the old days, it was not unusual for artists to create their own music, sing their own songs and play their own instruments. This is not the case any more. In Instead of developing a generation of craftsmen such as the Beatles and the Stones, the current wave of musicians are simply marketing "flash in the pans" that have no staying power. The Beatles and the Stones are great, but ultimately, his music represents repetitions which is indicative of the artistic void that has been created by media moguls. Advantage in Hollywood, for example, how many times we remake of King Kong, the Pink Panther and almost every television program years 1960? Instead of computer graphics, how about some creative plots and well-written scripts? I can not believe we've run out of ideas in Hollywood, so much so this is needed to play old stories. "The younger generation really lack any form of creativity? I have serious doubts. They are only not allowed to express it and, instead, we have to sit through repetitions. I am increasingly concerned what effect this lack in our culture last instance, will take us. To me, this represents indulgence and signs of a decline in our ability to strive to attain. It also represents another indication of the micro-management "going on in the corporate world. Consider this, if the Beatles and the Stones were to emerge in the world today, they probably would not be allowed practice their art.

Well, I guess I will go home, turn on the television and listen to Led Zeppelin to sell Cadillacs.

December 12, 2005 – SERVICE (lack of)

My "Pet peeve of the week" is "Service" (the lack thereof). Recently I went through a new cigar store to buy some cigarettes. I went into his humidor and controlled inventory. There were several custom rolled cigars made on the premises and as customary commercial pure Dominican Republic Republic and Honduras. I happened to find my favorite (which is a Hoyo de Monterrey, Sultan / Maduro) and took a dozen of them to the checkout for purchase. Ahead of me in line was a gentleman also buy a dozen cigars all of the same nature. I noticed the box was very slow in the exploration and recording of each cigarette. At his side at the counter was the owner of the shop he was worried by reading a magazine. There were other customers also shop, all of which were not relevant to the cashier or owner.

What should have been a simple operation for the man in front of me took at least ten minutes. Fortunately, I was in no hurry, but I was starting to lose patience, however more than a simple purchase. When finally the operation, The cashier greeted me, took my cigars and began the laborious task of scanning and recording of my order (again, a simple transaction became a large task). By processing the last cigarette, I pulled out my wallet and presented it with my credit card. She looked at him and said, "Oh, sorry our credit card machine has been reduced at this time, you got money? "

Of course, I did not and I suddenly realized that after waiting twenty minutes to make a simple purchase that had come to a dispute with her purchase.

I said, "Is not There is nothing we can do? "

"No, sir, we need money."

Interestingly, the shop owner had been listening to our jokes just kept flipping through his magazine.

He asked: "Can not you take a print of my card and the process later, when the machine is a backup? "

"Oh, no sir, we can not do that."

"In other words, instead of trying to find a way to make this sale happen, you're telling me that I just lost twenty minutes of my time in his shop. "

He looked stunned and the owner turned another page in his magazine.

I told them this was the last time that frequently its establishment and left without any cigarettes. Frankly, I do not care about the least.

I'm sure we've all seen similar situations where there a lack of decent service, whether in a retail store, restaurants, auto repair, in the business world, or wherever. People are losing each increasingly less responsive customer service. It's like coming down with a serious case of stupid when dealing with customers.

Since I was a kid, taught me provided that the customer was king, that if you took care of the customer would return the favor with repeat business and provide references for your business bright others. But evidently, times are changing and teaching good customer service is becoming a rarity. For those of you who do not really care by the client, I
remind them that everything begins with the sale and the customer should never have to wait to pay the bill. Instead of finding ways of not making a sale, this is a idea, why not try to find ways to make it happen. But I guess that would require a bit of personal initiative that is also something that is sorely lacking in these days.

December 19, 2005 – HOLIDAY MADNESS

My "things that annoy me of the Week" is entitled " Holiday madness. "December is the month where we celebrate a lot of things:

• Christians celebrate the birth of Jesus, but the exact date of his birth is questionable.

• The Jews celebrate Hanukkah represents a long battle where the Syrians were expelled from Israel.
• Kwanzaa has been around since 1966, and unlike Christmas and Hanukah are religious in nature, Kwanzaa celebrates African culture.
• Then enter the end of a year, and the birth of a new one.

There is so much to celebrate the month of December that I always felt sorry for those people born this month and are typically gypped of the parties and gifts they deserve.

The comedian Lewis Black said recently in the invasion of Christmas in other holidays such as Thanksgiving and Halloween, that retailers will not be happy until the holiday season includes Labor Day and 04 July. Lewis has a point. It's simple economy that drives this frenzy of year-end holiday and little else. Not really believe in the fight against these people WalMart in a DVD player, digital camera, iPod or are thinking about "peace on earth, goodwill toward man", right? I think not. The holidays bring out the better and the worst in us all, which is a shame as this is not what they were intended. Is supposed to be a moment of reflection and renewal no, the jams and chaos in the aisles shopping. Ever wonder what this holiday of the year would be like exchanging gifts were removed from the formula? It would probably be so slight and respectful Veterans Day or Memorial Day. But this will never happen as retailers and the media keeps us in its strict control. Now will the next 90-120 days to pay everything off. I'll be happy when the tinsel comes down, the house is clean, the families go home, and everything returns to normal. At least until 16 April which is Easter Sunday and the sales cycle begins again.

You can tune in "Management Visions" at:
http://www.phmainstreet.com/mba/mv.htm

About the Author

Tim Bryce is the Managing Director of M. Bryce & Associates (MBA) of Palm Harbor, Florida, a management consulting firm specializing in Information Resource Management (IRM). Mr. Bryce has over 30 years of experience in the field. He is available for training and consulting on an international basis. His corporate web page is at:

http://www.phmainstreet.com/mba/

He can be contacted at: timb001@phmainstreet.com

Copyright © 2006 MBA. All rights reserved.

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